Privacy Policy

(A) This Policy

Your privacy is of utmost importance to us. Accordingly, BACHJOHANN (referred to as "ourselves," "we," "us," and "our") has developed this privacy statement for our website (www.bachjohann.com). It governs the privacy of our visitors (referred to as "user," "visitor," "you," and "your") who choose to use it. For purposes of the General Data Protection Regulations, BACHJOHANN is the data controller.

This policy outlines the procedures we follow to collect, process, store, and protect our user’s personal information. We provide guidance on the requirements and obligations of the user, website, and website owners. Users are requested to read this privacy statement carefully to understand our practices regarding your personal information and how we may use your data.

This privacy statement is applicable to all visitors to our website and should be read in conjunction with our website. By visiting or using our website or services, you acknowledge that you accept the practices and policies outlined in this privacy statement.

(B) Collection of Personal Data

BACHJOHANN collects some of your personal information when you use our website. This includes information you provide when making a purchase, signing up for our newsletter, creating an account, or contacting us. We request personal information such as your name, delivery address, email address, and location (country). You provide this information voluntarily, and we only use it to provide our products and services.

We also collect additional information automatically, such as IP addresses, browsing data, and device information during your visit and transaction with us.

(C) Use of Personal Data

BACHJOHANN uses your information to enhance your experience, complete your purchase or delivery, and provide communication if you have signed up for our newsletters. Your data may also be used for processing transactions, improving services, customer support, research, and managing your account.

(D) Legal Bases for Processing

We process your personal data to fulfill our contractual obligations to you. For newsletters and marketing, we rely on your consent. If we ask for personal information for secondary purposes, such as marketing, we will ask for your direct consent or provide you with the option to opt-out.

(E) Storage of Personal Data

We implement security measures to protect your personal information during transmission and storage. We retain your personal data to fulfill your order and comply with legal obligations such as tax laws. If we no longer need your personal data for services, we will delete it.

(F) Disclosure of Personal Data to Third Parties

We may share your data with third-party suppliers to handle billing, payment processing, order fulfillment, and customer service. These suppliers are carefully selected, and we enter into data processing agreements to ensure they use your personal data only as needed to provide services to BACHJOHANN.

(G) Payment Information

We collect payment information, including credit card details, billing address, and other forms of payment for purchases. If you create an account, this information will be stored under your profile. You can review or edit this information in the "My Account" section.

(H) Use of Cookies

BACHJOHANN uses cookies to identify your computer and enhance your user experience. Cookies help improve the functionality of our website.

(I) Your Legal Rights

You have the right to access, correct, restrict, delete, or object to the processing of your personal data. You can also request data portability. Please contact us if you wish to exercise any of these rights.

(J) External Links

Our website may contain links to external websites. While we strive to ensure these links are safe and relevant, we do not accept responsibility for the content or privacy practices of linked sites. We recommend you read the privacy policies of these external websites.

(K) Data Security

We take the security of your personal data seriously. We use industry-standard encryption (TLS) to protect sensitive information like payment details. However, no method of data transmission or storage is 100% secure. If you have any questions about the security of our website, please contact us.

(L) Email & SMS Newsletter

Our website offers an email and SMS newsletter program to inform subscribers about our products and services. Subscriptions are handled securely, and we do not share your personal data with third parties. You can unsubscribe at any time, and we track engagement to improve future content.

(M) Changes to Our Privacy Statement

BACHJOHANN reserves the right to modify this Privacy Statement and Cookie Policy at any time. Updated terms will be posted on our website, and material changes will be communicated through notifications. Amendments take effect immediately upon posting.

(N) Contact Us

If you have any questions about our privacy policy, please contact us at:

BACHJOHANN INTERNATIONAL INC.
support@bachjohann.com